Website policy - updated October 27, 2026
Information you choose to share
When online inquiry delivery is active, the form asks for your name, phone number, email address, property address and message. We use that information to understand your inquiry, discuss the project and respond to you. Please do not include financial account details, identification documents or other sensitive information in the message.
Inquiry delivery
Online request delivery is currently paused. The form will not report success or send an inquiry while delivery is disabled. When enabled, inquiry details are transmitted through SendGrid to the business notification recipients configured by our website provider, Hammer Digital Solutions. The website does not maintain a separate customer account or lead database for these inquiries.
Service providers and external content
Our website hosting and email delivery providers process information needed to operate the website and deliver inquiries. Service providers may process data outside Canada. Google Maps embeds and links to Google or Instagram may be subject to those providers' privacy policies. Technical request information may be processed for site operations, security and spam prevention.
Retention and choices
Inquiry correspondence may remain in the business email system for responding to your request and maintaining relevant project records. To ask about access, correction or deletion of information you shared, contact our team. Some records may need to be retained where there is an applicable legal or contractual obligation.
Contact
For privacy questions, contact TimberCraft Enterprises Ltd., Manitoba, Canada at brandon@timbercraftenterprises.ca or (204) 999-3165. We are a service-area business and do not publish a walk-in storefront address.